Terms of Service

These terms govern your use of Roundexa Marketing OS ("the Service"), operated by ROUNDEXA, Flat/Door No. 01, WADALA BAHIROBA, Village/Town WADALA, Block WADALA, MAIN ROAD, AHILYANAGAR, District AHMEDNAGAR, MAHARASHTRA - 414602. By creating an account you agree to them.

1. The Service

The Service helps you plan, write, schedule and publish social media posts and view performance. It uses official APIs from Meta and Google. Availability of features depends on those providers and on the permissions you grant.

2. Your account

You must be 18 or older and able to enter a contract. Keep your login secure. You are responsible for activity in your workspace and for the people you invite.

3. Acceptable use

  • Only connect accounts you own or are authorised to manage.
  • Do not post unlawful, misleading, hateful or infringing content, or spam.
  • Follow the rules of Meta, Instagram and Google. We may pause publishing that breaks them.
  • Do not attack, overload or reverse-engineer the Service.

4. Your content

You own your content. You give us permission to store and process it, and to send it to the platforms you choose, only to provide the Service. You are responsible for what you publish.

5. Subscriptions and payment

Paid plans are billed in INR, plus GST, in advance for each period. Prices are on the Pricing page. Cancellation and refunds are in the Refund & Cancellation Policy. If payment fails, your workspace may move to read-only after a grace period.

6. Third-party platforms

Meta and Google are independent companies. We do not control their services and are not responsible for outages, API changes or decisions they make about your accounts.

7. Privacy

Our Privacy Policy explains how we handle personal data.

8. Disclaimer and liability

The Service is provided "as is". To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability is limited to the fees you paid in the 3 months before the claim.

9. Ending these terms

You may stop using the Service at any time. We may suspend accounts that break these terms.

10. Governing law

These terms are governed by the laws of India. Courts at Ahilyanagar, Maharashtra have jurisdiction.

11. Contact

support@roundexa.com, 8329065030.