Data Deletion

You can delete the data Roundexa Marketing OS holds about you, including data received from Facebook, Instagram and Google.

Option 1: delete inside the app

1. Sign in and open Settings.
2. Choose Disconnect account to remove one connected account and its token.
3. Choose Delete my data to delete your account and workspace data.

These buttons will be added when the account area is built. Until then use option 2.

Option 2: email us

Email support@roundexa.com from your registered email address with the subject "Delete my data". We confirm the request and delete your data within 30 days. We may keep invoices where tax law requires.

Option 3: remove the app from Facebook or Instagram

In Facebook go to Settings & privacy > Settings > Business integrations, find Roundexa Marketing OS and choose Remove. Meta then notifies us, and we delete the data received from Meta for your account. You get a confirmation code and can check the status at https://business.roundexa.com/deletion-status/<code>.